At Flourish & Thrive with EA, we respect your privacy and are committed to handling your personal information with care, dignity, and confidentiality. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
Privacy Policy: Your privacy matters to us.
What we collect
Privacy Policy: The type of Information we Collect
We may collect information you provide when you:
- Contact us or submit an enquiry
- Book a counselling session
- Make a payment
- Subscribe to our newsletter or resources
- Complete forms on our website
This may include your name, email address, contact details, booking information, and other information you choose to share with us.
How we use it
Privacy Policy: How We Use Your Information
We use your information to:
- Provide and manage our counselling services
- Process bookings and payments
- Communicate with you about your sessions
- Send relevant updates or resources when you have chosen to receive them
- Improve our website and services
- Meet our legal and professional responsibilities
We do not sell or rent your personal information.
Keeping Your Information Safe
Your Privacy and Confidentiality
Information shared during counselling is treated with care, respect, and confidentiality. However, confidentiality may be limited where disclosure is required by law or necessary to protect someone from serious harm.
For more information about confidentiality and its limits, please see our Terms & Conditions.
Your Privacy Matters to Us
Privacy Policy: How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. We use appropriate security measures when handling and storing your information.
How We Work With Other Services
Privacy Policy:Third-Party Service Providers
We work with trusted third-party service providers to help us run our website, manage bookings, process payments, send communications, and deliver online counselling sessions. These providers only access your information to the extent needed to carry out these specific services nothing more.
Your Data Is Safe With Us
Your Privacy Choices
You can contact us at any time to ask about the information we hold about you, make updates, or raise a concern.
Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. Any changes will be posted on this page.
We Are Here to Help
Your trust matters to us. If you have any questions about how we handle your information please contact us.
Your privacy matters. Your story matters. You matter.